Privacy

This policy discloses privacy practices of www.heroesmart.com and its entities, subsequently referred to as HeroesMart Websites. This privacy policy applies solely to information collected by HeroesMart Websites, and it will notify you of Information Collection and Use, Information Sharing, Your Access to and Control over Information, Security and Updates, Orders and Refund Policy. Furthermore, HeroesMart invites you to reference its terms and conditions of use disclosed on another page of its website and which may be accessed from from https://www.heroesmart.com/terms.php.

Information Collection and Use

We are the sole owners of the information collected on HeroesMart Websites. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship or process an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, information about your order or changes to this privacy policy.

Information Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or:
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond fulfilling your order.
And/or:
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Express any concern you have about our use of your data.

Security and Updates

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for 'https' at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment. Our Privacy Policy may change from time to time and all updates will be posted on this page.

Links

HeroesMart Websites contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave HeroesMart Websites and to read the privacy statements of any other websites that collects personally identifiable information.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.
Returns

HeroesMart's Refund and Return policy may be accessed from https://www.heroesmart.com/refund.php.

If you feel that we are not abiding by this policy, please contact us immediately via telephone at" 1.800.990.9587 " or via email at inquiry@heroesmart.com. HeroesMart reserves any rights that may not be explicitly stated herein.